Instructors Help

Ensure your internet connection is stable and working properly. You can do this by trying to access other websites.

Sometimes cached data or cookies can cause issues. Clear them from your browser:

1. Google Chrome:
Go to Settings > Privacy and security > Clear browsing data.

Select Cookies and other site data and Cached images and files.

Click Clear data.

2. Mozilla Firefox:
Go to Options > Privacy & Security > Cookies and Site Data > Clear Data.

Check Cookies and Site Data and Cached Web Content.

Click Clear.

3. Microsoft Edge:
Go to Settings > Privacy, search, and services > Clear browsing data.

Select Cookies and other site data and Cached images and files.

Click Clear now.

Sometimes browser extensions can interfere with website functionality. Disable your extensions to see if that resolves the issue:

1. Google Chrome:

Go to chrome://extensions/ and toggle off the extensions.

2. Mozilla Firefox:

Go to about and disable extensions.

Microsoft Edge:

Go to edge://extensions/ and toggle off the extensions.

Open your browser in Incognito/Private mode to see if the issue persists. This mode disables extensions and does not use cached data:

1. Google Chrome: Ctrl+Shift+N
2. Mozilla Firefox: Ctrl+Shift+P
2. Microsoft Edge: Ctrl+Shift+N

If none of the above steps work, contact: contact@lassoeducation.org